Membership Benefits - Technical Support

Learn how countertop fabricators are using Natural Stone Institute membership to win more jobs, train employees, and increase operational efficiencies.


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Technical Support

Natural Stone Institute members can access live technical support by calling or emailing our experienced team of experts. Third party forensic analysis is available for escalated issues.  Prefer to troubleshoot the problem on your own? Resources are available online for download.



"We ran into a challenge with a quartzite pulling in water after we sealed and installed the project.  Having exhausted local resources on handling the problem it was suggested that I reach out to the Natural Stone Institute technical department to see if they had any suggestions or knew of similar experiences.  Sure enough, they had some great suggestions that have changed practices in our shop and introduced me to some other members with similar experiences and knowledge of how to resolve the problem."

-Kristen Klar, R&L Stone and Marble




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